Account Supervisor

• Manage the day-day business including complex clients and internal situations.
• Flawless execution of projects from brief to completion, delivered on time and within budget.
• Build strong relationships with colleagues, clients and partners.
• Seek, nurture, contribute to creating the best possible work.
• Work with clients to identify key challenges/opportunities to grow client business with a focus on strategic input.
• Manage assigned internal and external resources.
• Set objectives and priorities for the team; manage, coach and develop direct reports.
• Structure and prepare well-written POVs, decks and presentations.
• Present for client approval at all appropriate stages of creative and production.
• Obtain internal approvals at all appropriate stages of creativity and production.
• Manage development and approval of fee and production estimates and oversee progress against approved budgets
• Meet with AD on a regular basis to discuss client issues and opportunities.
• Keep the client, account team and agency resource managers updated on the status of projects.
• Monitor key competitors, maintain competitive and industry tracking/reviews.
• Work with GAD, AD to develop and maintain the profitability of accounts and oversee hours reporting for revenue purposes, where required.
• Supervise and provide mentorship for team members. Encourage training opportunities as needed.

• Has 4-5 years of agency experience.
• Has experience directly managing clients.
• Has experience directly managing a direct report.
• Has a passion for advertising, design, big ideas, creative product and strategy.
• Loves being the quarterback of any team you’re on and is comfortable handling multiple projects at the same time.
• Likes your days busy and full of twists and turns – which is perfect, since no one is more organized than you.
• Is a team player and able to manage complex situations.
• Is organized, resourceful and a skilled multi-tasker.
• Is detail-oriented and able to work under pressure to meet deadlines.
• Is passionate about big ideas and innovation.
• Is a born go-getter who takes initiative.
• Expertise in digital/social/studio production.

LG2 is an equal opportunity employer. All applications will be considered regardless of ethnocultural profile, religion, origin, age, marital status, ancestry, disability, sexual orientation or gender identity.

Special accommodations can be made throughout the recruitment process for candidates who have physical or other limitations.

The least we can do is make their lives easier every day with meaningful benefits, each with its own special purpose. Here’s the goods:

• A work-life balance: As well as vacations, a week off between Christmas and the New Year, six FLEX days to use for whatever and whenever, and National LG2 Day in November.

• Tools to put your health first: a customized group insurance program, access to Dialogue – a telemedicine service – and unlimited sick leave.
• True flexibility: the possibility to work from one of our offices (Montreal, Quebec City, Toronto), your home, your cottage/chalet or on the road... It’s all good. Plus the chance to work outside of Canada for up to one month a year.
• Lots of opportunities to get together with your colleagues: 4@6, celebrations, sports and wellness activities, etc.
• Everything you need to work effectively at work and at home: MacBook and accessories, Google environment, access and subscriptions to various software depending on your role, etc.